Final Autumn Restock 10/19 @ 7pm EST
Product Availability and Backorder Items
Handmade Wreaths will ship within 5-7 business days via UPS or USPS with a tracking number provided and additional insurance purchased.
We continually strive to display the most current and accurate product inventory information. Due to the nature of ecommerce and more particularly, vintage and handcrafted product ecommerce, availability varies by item. This applies to Home décor only (not wreaths):
In the event a product’s availability changes, you will be notified immediately via email and provided with alternative options, including the option to request a refund. It is PrettyRusticWreath's general policy to hold your order and ship immediately once our stock is replenished in the absence of customer direction otherwise. We will not automatically cancel your order. We do our best to get your items processed and shipped quickly, but sometimes, due to circumstances beyond our control, a delay may occur and we appreciate your understanding and patience.
At the time of processing your order for shipping, you will receive a shipment notification via email that includes a tracking number to track the status of your package. Orders are shipped Monday through Saturday (holidays excluded).
If your item shows that it was DELIVERED via the UPS/USPS/FedEx tracking system and your item is missing/stolen PrettyRusticWreath will not be held liable. We will assist you in any way possible to file a claim for your item(s), but we will not replace the items or offer a refund. If you would like to add the option to sign for your package, please send us a message to add this service to your delivery. An additional fee will apply.
We make every effort to protect your item during shipping. If it were to arrive damaged, please let us know within 24 hours by contacting email@example.com and we will work with you and the delivery service to reach a solution quickly. Photos of the damaged items(s) and the packaging are necessary to file a claim, so please do not dispose of any items.